Shipping policy
Shipping Policy
Order processing
Once your payment is confirmed, you'll receive an email with your order details. Orders are processed within 1–3 business days (Monday to Friday, excluding holidays). You'll receive a tracking number by email as soon as your order ships.
Shipping to the United States and Canada
- Standard Shipping: $7 — about 5 business days
- Express Shipping: $16 — faster delivery
- FREE Standard and Express shipping on orders of $85 or more
International shipping
We ship worldwide with DHL and FedEx. Shipping rates are calculated at checkout. Estimated delivery time is approximately 20 business days, depending on the destination.
International orders may be subject to import duties, taxes, or customs fees charged by the destination country. These charges are the customer's responsibility.
Please note
Delivery times are estimates and may vary due to your location, carrier delays, holidays, or customs processing.
Lost or damaged packages
If your package arrives damaged or hasn't arrived within the estimated time, contact us and we'll help make it right.
Questions?
Email us at deideasoluciones@gmail.com or call +1 786-988-1361.